Customer: “Recently we had some pool equipment repairs completed by Gardner Pool company.  We were extremely pleased... the work was completed on time and within budget.  Definitely  a company that operates with high standards of quality work and customer service.  The "Nordstom" of the pool business in our opinion.”  Barbara and Rob Hillman

Gardner: "Robert and Barbara -  smart choice on upgrading your spa heater and pump, you should see energy savings immediately. Thanks for inviting us to see the oldest Pebble Tec pool in San Diego"

Customer: “All is going great! We REALLY enjoyed the pool and patio last weekend! It was the perfect way to wrap up the summer. Ted and I want to thank you and your team for the fantastic job they did on our backyard oasis. Our vision has become a reality and we love sharing it with our family and friends!” Elizabeth & Ted Heath

Gardner: “Thanks, Ted & Elizabeth. We all really like the choices you both made, especially the pavers. What a difference from your old backyard! Enjoy.”

Customer:  “I am pleased with the total project and thank Mike for a fine job.  I would recommend Gardner for pool plastering if any one asked for my recommendation.” 

 Jerry Donavant

Our Response:  “Thank you for the trust, Jerry – while you were out of town we were able to complete your entire project giving you a remodeled pool upon your return.”

Customer:  “Just as the men arrived to begin the contracted job on my deck and pool, Mike (Gardner Operations Manager) arrived, introduced himself and with his card told me not to worry about a thing and to call him with any questions.  It was a great assurance as this “adventure” of mine began.  I was apprehensive that I had made the right decision.  It turned out that I had.  Each day, Mike appeared, oversaw the workers and was responsive to any concerns that I had.  I am very pleased with the result.  Thank you.”  Anna Trot

Gardner response:  It was a real pleasure working for you, Anna.  As a retired school principal, we made sure to dot our I’s and cross our t’s.”

Customer:  “I just wanted to write you a quick note to let you know how absolutely satisfied we are with the excellent work you did replastering our pool.  Your individual crews were wonderful, professional, clean and prompt.  They were easy to work with to adjust things that we wanted at the last minute.  You managed them seamlessly to orchestrate was quick and beautiful replastering and retiling performance.  Your quick follow-up and attention to our concerns always impressed us as you made yourself available at a moment’s notice.  You under-promised and over-delivered, and we are very happy with the results.  Thanks so much.” Matt Hellwig

Gardner Response: “Matt, we learned very quickly that you are a very detailed gentlemen so we upped our game to match your needs.  Glad to see we were able to satisfy your requirements. Thank you for the kind words.”

Customer:  “I would like to extend to you and your team that had just recently been out to my house in Laguna Niguel to replaster my pool with Pebble Sheen.  From start to finish, the job was the best that I have seen done in years.  Words cannot described how appreciative I am on such a wonderful experience that Gardner Pool Plastering has done to bring my pool back to life.  The crew assigned to complete the job worked in a timely manner, very clean, respectful and extended the hand of being courteous to us.  They were very clean, maintained the area and every was just GREAT.  I would definitely recommend you and your company.  We are so very happy with the outcome.  Thank you.”  Craig & Fabi McGovern

Our response:  “Thanks, Craig and Fabi.  Pretty smooth job – just one glitch: after demo’ing your baja reef shelf, we found problems with the original installation, but we were able to handle quickly so as not to delay your project.  We are proud of how we can react to issues as well as simply carry out contracts.  Thank you.”

Customer:  “Service was wonderful.  Customer Service was wonderful.  Phases were orchestrated perfectly.  Crews were courteous and considerate.  The final result is gorgeous.”  Roberta Goldstein

Gardner Response:  “Thank you, Roberta.  We’re particularly happy to hear your comments since you have only a spa, no pool.  We want to service our customer properly no matter the size of the job.”

Customer:  “Gardner was great.  My pool is beautiful.  I love my stone on the back of the pool.  Mike and his crews were just the best.  Everyone was so professional.”  Steve Vannier 

Gardner Response:  “We agree.  The stonework on your raised bond beam made all the difference on your pool.  Thanks, Steve.”

Customer:  “Gardner Pool Plastering remodeled my pool.  The experience was great and the pool is new and perfect again.  I couldn’t be happier!”  Bob Schmahl

Gardner Response:  “We know it was difficult for you, Bob, to make some of the choices for your pool.  Glad we were able to work through it and that it turned out so nice.”

Customer:  “We have a very good experience with Gardner Pool.  It’s nice to see a good company these days.”  Cecil Schremp 

Gardner Response:  “Well, that is high praise from you, Cecil.  We know how you were watching our crews day by day to review every single detail on the job.  Glad we were able to meet your standards.”

Customer:  I am very pleased with the results [of my remodel].  Completed in a timely manner as promised.  The crew were professional.  Thanks for a job well done.  Don Hayden

Our Response:  Thanks, Don.  4 days start to finish to complete your job – even with your last minute decision to add those turtle mosaics!  They were worth rushing to pick up, though – really adds a nice touch to the pool.   Enjoy!

Customer: "Great job!  Excellent crew thru the entire job."  Ernie Vicencio

Our Response: Thanks for the terrific photos, Ernie.  We think your Blue Lagoon Pebble Tec pool looks very inviting, too.  Don't forget us at your next Pool party!

Linda & Mark Clineff:  Great experience with Gardner Pool.  Professional, on time, clean & helpful.  The staff is supportive and our pool is beautiful.

Our response:   Thanks, Linda and Mark.  This was a very quick job – 3 days, start to finish.  Demo on Day 1, Tile on Day 2 and Plaster on Day 3.  Linda, you were great to work with – each day we met and watched the work progress together.   Thank you

Joe Phelps:  We had a very good experience with Gardner Pool Plastering.  Excellent sales presentation estimate by Tom.  Excellent job follow-up by Mike.  Talented and professional crew.  An all around good company to work with.  Thank you.

Our Response:   Thanks, Joe.  This was a very smooth job despite a few change orders where we added quite a bit of work as we went along.    The added work was a nice testimonial in itself – shows the trust we developed with you to deliver.

“I am very happy with my pool and how it turned out.  The pool crew were courteous and helpful in explaining what was going on.  Mike Yeakel is great and very patient.  Thank you.”  Ed Lynn

Gardner Response:  What began as a typical remodel turned into a friendship.  Thank, Ed, for all the Ginger Snap cookies.  It was a pleasure doing your project and look forward to our friendship continuing

“Gardner Pool Plastering did a very good job.  I have no complaints at all and Mike was very helpful.”

Gardner Response:  Our favorite part of working with you, Frank, was your curiosity on how all things related to your pool worked.  By now, if you want to change careers, you might consider the pool business – you should be an expert!

"Gardner replastered my pool and replaced all my equipment in Dec., 08. Mike and all of his crew were diligent and professional. Follow up support thru start-up was excellent," Dan Bosch, Orange, CA.

Gardner Response: Thank you, Dan, for those kind words. Our crews are still talking about you being one of the nicest customers we've had. It was a real pleasure working with you.

“After the completion of my job, I now know that Gardner Pool Plastering is great!”  Nelson Thomas

Gardner response:  Nelson,  after seeing how beautifully you maintain your own backyard, we knew our primary goal was to take the time and care to make your pool match the rest of your outdoors.  We’re happy to see that we’ve succeeded.  Thanks, Nelson.

“What a difference from the old pool!  Great Job!  Thank you!” 

Bud & Tokie Lancaster

Gardner Response:   “Thank you, Bud & Tokie.  Our favorite part of your project was adding waterfalls where you never thought they could fit – and how beautiful they turned out!”

“Gardner was completely reliable and dependable.  We love our pool!”

Ana Gonzales, Whittier, CA.

Gardner Response:  “It was a pleasure working with you, Ana, and your husband.  We hope you enjoy it for years to come.  Thank you.”

“… pass along our thanks and appreciation to … the entire staff that worked on our pool remodel.  From the initial sales meeting with Mike … Scott … Alice … Kevin … everything was handled in a professional manner … end result was a beautiful new pool…workmanship was excellent … customer service superior … happy to refer friends and neighbors to Gardner…”

Craig and Anne Carrington

“… I have been very impressed with the professionalism of everyone who … gone out of their way to make sure I knew what they were doing … the plumber you sent was wonderful … he looked at the heater and knew something was terribly wrong and seemed to find the problem right away.  I wish we'd known about you guy’s months ago …  It's refreshing to see a company come in and operate with people who really seem to care.  Thank you for restoring my faith in the swimming pool industry.”  
 
Galyn LaMaster

“100% awesome finish to the pool.  You guys rock !!  I will recommend Gardner to all my family and friends.  Gardner Pool Plastering is about getting the job done right and right the first time.  Thanks”

Albert Sanchez

“We were very impressed by the professional conduct of the entire project.  We were not here for the actual plastering and were very pleased at the outcome”

Gail E. Depew

“We just wanted to pass along a word about Saul Sanchez, who stripped the plaster out of our pool and prepped the pool for replastering.  He did a terrific job and cleaned up so well that there was not a single plaster chip lying around to indicate that he had been there.  It was immaculate…please pass our thanks along to Saul.”

Ann and Del Dickson

“Great work … super clean … would definitely recommend”

Jonathon Shigley

“… thank you for an excellent job performed by some of the nicest workers we have ever had perform projects around our property … every person was very polite and asked us how we wanted things done and if we were happy with each phase of the project … I found your company to be incredibly ethical and the cost well worth the excellent improvement to our pool … your teams that did this job and the special PebbleTec crew deserves accolades.”

Yvonne and Michael Spaeth

“We are very pleased with the service we received and the professionalism of the whole group.  The team was just great…”

Mike and Christy Gonzalez

“You are all wonderful to work with !”

Joann Frioli

“WOW!!! What an impressive professional Mrs. Barbara Roth demonstrated to be!!  … a pleasant, courteous and competent professional … absolute command of her job … Mrs. Roth has single-handedly won us over to be future Gardner patrons.”

Charles Dai, M.D., Phd                       Ping Wang, J.D., L.I.M.

“In addition to the enclosed comment card, I just wanted to add a special ‘Thank You’ to all those involved in the renovation of my pool …everyone was helpful and worked hard … very happy with the results and my experience with Gardner and wish you all the best.”

Barbara Lewis

“… my experience with you has been nothing short of excellent … in fact I hope I touch my clients in the same heartfelt way you have touched us…”

Diane Giannelli

“… sincere thanks to the Gardner people that made our project a success … accommodating and cooperative …professional, well run, well equipped and well staffed organization … everyone there cares about client satisfaction … recommend your firm to the city of San Marcos …” 

Cornerstone Building Group

“… thank you for the wonderful workmanship while repairing our distressed pool … each phase of the operation went well … demolition crew took great pains to protect the grass and floral … clean-up when finished was appreciated … each person took pride … glorious transformation of our older pool.”

Ronald N. Simmons

“… we couldn’t be more pleased with the work … replastering our pool … your people were all very professional, helpful and friendly … thanks to you all …”

Mr. And Mrs. R. Strong

“My family and friends are amazed at the beauty … crews were always pleasant and professional … happily recommend Gardner …”

Richard Cooper

“Love the pool !!”

Laura Weaver

“Two years later and still looks great !” 

J & L Hawley

“Thank you so much for a really Great Job !!

 Patrick Carignan

“… we have been thrilled with our dealings with the company.”

John & Lynn Katopodis

“… tile guys and others were excellent”

Jim & Jeanie Millikan

“… overall great company”

Frank & Ellie Hilton

“Very happy with the end product”

Linda Hersch